About the role
As a Housekeeping Staff at Tokyo Cleaner, you’ll be responsible for cleaning and preparing residential homes and short-term rental properties across Tokyo.
Your work helps residents and guests arrive to spaces that feel clean, comfortable, and ready. This is a hands-on role, and attention to detail matters, but you won’t be working alone — you’ll be part of a supportive team with clear guidelines and communication.
What You'll Do
As a Housekeeping Specialist, you are on the front lines of excellence. You will ensure every property meets the Tokyo Cleaner Precision Standard.
Key Responsibilities:
- Precision Turnover: Perform thorough cleaning of residential homes and premium rental units, ensuring every corner meets our high-spec checklists.
- Staging & Presentation: Master the art of bed-making, linen changes, and amenity placement to create a "5-star hotel" atmosphere for every new arrival.
- Supply Management: Maintain and organize professional-grade cleaning tools and ensure all guest essentials are fully restocked.
- Quality Reporting: Use our mobile reporting app to confirm task completion and immediately flag maintenance needs or property damage to the Operations team.
- Standard Adherence: Strictly follow our specialized Standard Operating Procedures (SOPs) to ensure consistent, high-quality results across all Tokyo properties.
- Special Projects: Support deep-cleaning assignments, move-out refreshes, and monthly quality inspections as needed.
What We’re Looking FoR
We hire for attitude and reliability, and we train for precision.
- The Perfectionist Eye: A natural obsession with detail and a high standard for what "clean" truly means.
- Reliability: You understand that in Tokyo, being on time is the only option. You are someone the team can always count on.
- Physical Stamina: You are comfortable with active, hands-on work and enjoy being on the move.
- Legal Status: You must hold a valid working visa for Japan.
- Communication: Conversational English and/or Japanese. You should be able to follow instructions and report issues clearly.
- Tech Savvy: Comfortable using mobile apps for checklists and team communication.
- Experience: Previous experience in hotels or residential cleaning is a plus, but we provide full training for the right candidate.
What We Offer
We believe that if we take care of our team, our team will take care of our clients.
- A Culture of Respect: We view cleaning as an essential craft. You will work in a supportive, professional environment where your contribution is recognized and valued.
- Stable & Consistent Income: No "on-call" guessing games. We offer reliable schedules and competitive pay that reflects your skill level.
- Professional Equipment: We provide premium uniforms and high-quality, eco-friendly cleaning supplies—no more struggling with cheap tools.
- Career Progression: As Tokyo Cleaner grows, so do you. We offer clear paths into Supervisory and Operations Management roles for high performers.
- Multicultural Community: Join a diverse team of passionate individuals from all over the world, all working toward the same standard of excellence.
